I am a big fan of Toshiba laptop because I always got great performance from my Toshiba PA3399U-1BAS Battery and its adapter as well. Although few people do complaint that they never get a long battery life from their Toshiba PA3399U-1BAS adapter or its battery, but I believe it is their mistake they do not get long life from their adapter or battery. There is a simple rule that if you will not use any product wisely, then you will never get long life from this and this rule is applicable of Toshiba laptop adapter and battery as well.
Some people just keep their Toshiba adapter for PA3399U-1BAS in their bags like they keep an old t-shirt in their bag. Well, if you will keep it like that, then there is no chance that your Toshiba PA3399U-1BAS adapter will survive for a long time. Because of this carrying method your adapter might entangled with itself and when you will try to separate it with force, then it may break your cables. Also, if you keep it with other cables or sharp objects than also your adapter might get damaged due to those sharp objects and other cables and as a result of this you will have a damaged adapter. So, if this is the case, then you cannot blame it the company for damage.
Similar to this if you are using your laptop poorly, then you cannot expect that your battery for Toshiba PA3399U-1BAS laptop will give you good and long battery backup. That means if you just put your laptop on any hard surface without any care, then eventually it will develop some cracks in your laptop battery and your Toshiba PA3399U-1BAS Battery will not last for a long time in that situation. Also, if you never disconnect your laptop adapter, then its battery will lose its backup capacity and if you connect it with adapter only when your laptop battery discharges, then also it will lose its lifetime. That means if you do not charge and discharge your laptop battery wisely, then also it will not give you a good and long battery life.
So, if you are not getting good lifetime from your Toshiba Battery or its adapter, then instead of blaming check your usage method first. If you find that you are doing the similar type of cruelty with your Toshiba PA3399U-1BAS adapter or battery, then first correct your usage method, then blame the company or manufacturer for this.

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